Amazon to Create 5,000 New, Part-Time, Work-From-Home Jobs over the Next Year
by Admin1 · Published · Updated
Now in its fifth year, Amazon’s innovative Virtual Customer Service program gives employees the flexibility to provide customer service support to Amazon customers while working from home
Virtual Customer Service jobs are part of Amazon’s plan to hire 30,000 more part-time roles in the U.S. over the next year part-time employees working 20 hours a week or more receive
benefits, including the company’s innovative Career Choice program that pre-pays 95 percent of tuition for courses in high-demand fields, regardless of relevancy to Amazon
April 06, 2017 06:01 AM Eastern Daylight Time
“To have an innovator like Amazon recognize the need – the deep need – that military spouses have for employment says to me they are a catalyst for greater societal change in this country.”
In addition to Virtual Customer Service roles, Amazon will create more than 25,000 part-time positions over the next year across its network of sortation and fulfillment centers where employees sort and consolidate customer packages. Amazon has nearly 40,000 part-time employees across the U.S. and has found the roles are especially appealing to students and stay-at-home parents looking to earn money during windows of availability in their schedules.
Over 70 percent of part-time employees in Amazon’s Virtual Customer Service and Customer Fulfillment work more than 20 hours per week, which means they receive benefits, including life and disability insurance, dental and vision insurance with premiums paid in full by Amazon, and funding towards medical insurance. These part-time employees can also take advantage of the company’s Career Choice program, an innovative benefit that helps train employees for in-demand jobs at Amazon or elsewhere so that they can take full advantage of the nation’s innovation economy. The program pre-pays 95 percent of tuition for courses related to in-demand fields, regardless of whether the skills are relevant to a future career at Amazon. More than 9,000 employees have participated in Career Choice, and more are signing up every day. Amazon has open-sourced the program and is reaching out to companies to help them copy and adapt their Career Choice programs.
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This press release contains forward-looking statements are inherently difficult to predict. Actual results could differ materially for a variety of reasons, including, in addition to the factors discussed above, the amount that Amazon.com invests in new business opportunities and the timing of those investments. Plus the mix of products and services sold to customers, the combination of net sales derived from products as compared with services. Add on the extent to which we owe income taxes competition, management of growth. Plus potential fluctuations in operating results, international growth, and expansion, the outcomes of the legal process. Also, dings and claims, fulfillment, sortation, delivery, and data center optimization, risks of inventory management, seasonality, the degree to which the Company enters into, maintains and develops commercial agreements, acquisitions and strategic transactions, payments risks, and risks of fulfillment throughput and productivity. Other risks and uncertainties include, among others, risks related to new products, services, and technologies, system interruptions, government regulation and taxation, and fraud. Also, the current global economic climate amplifies many of these risks. More information about factors that potentially could affect Amazon.com’s financial results is included in Amazon.com’s filings with the Securities and Exchange Commission (“SEC”), including its most recent Annual Report on Form 10-K and subsequent filings.